Frequently Asked Questions

Download the RajaGames app from the App Store or Google Play. Open the app, enter your mobile number, verify it with the OTP sent to your phone, and fill in your basic details. Your account will be created instantly. You'll need to complete KYC before making deposits or withdrawals.

KYC requires: (1) A valid government-issued photo ID — Aadhaar Card, PAN Card, Passport, or Voter ID. (2) A clear selfie taken within the app. (3) Your bank account details for withdrawals. KYC is typically verified within 30 minutes to 4 hours. PAN card is mandatory for winnings above ₹10,000.

No. Each person is only allowed one RajaGames account. Having multiple accounts is a serious violation of our Terms and Conditions and will result in permanent suspension of all accounts and forfeiture of any balance.

RajaGames uses mobile number-based OTP login — there's no traditional password. If you've changed your phone number, contact our support team at support@rajagamesz.com with your registered number and KYC documents to regain access.

Go to the Wallet tab → Add Money → Enter the amount → Select your preferred payment method (UPI, Net Banking, Debit Card) → Confirm. The minimum deposit is ₹50 and deposits are reflected instantly in most cases.

Withdrawals are processed within 60 minutes to 24 hours on business days. The money is transferred directly to your KYC-verified bank account. The minimum withdrawal amount is ₹100. Large withdrawals may require additional security verification and may take up to 48 hours.

This is usually a temporary issue due to payment gateway processing delays. Your wallet should be credited within 10–30 minutes. If it's not reflected after 30 minutes, note the transaction reference ID from your bank statement and contact our support team immediately via live chat or email.

Yes. As per the Income Tax Act 1961 (Section 194BA), TDS is applicable on net winnings from online skill gaming. TDS is calculated on net winnings at withdrawal. RajaGames will deduct TDS as required by law and issue Form 16A (TDS certificate). You can claim TDS credit when filing your income tax return.

All games on RajaGames are 100% skill-based. Outcomes depend on player knowledge, strategy, decision-making, and experience — not chance or luck. This classification is legally supported by multiple Supreme Court and High Court judgements in India.

RajaGames offers 100+ skill games including: Card games (Rummy, Poker), Puzzle games, Fantasy sports, Trivia and quiz games, Strategy board games, Word games, and more. New games are added regularly.

If you get disconnected due to your internet connection, the game may continue with automated play (depending on the game type) or you may lose the game. If the disconnection is caused by RajaGames server issues, the game will be cancelled and your entry fee refunded. Check our Refund Policy for full details.

Yes! RajaGames offers free practice games where you can play without any entry fee or real money. These are a great way to learn a game, improve your skills, and build confidence before playing in real cash tournaments.

Try these steps: (1) Restart the app completely. (2) Check your internet connection. (3) Update the app to the latest version from App Store / Google Play. (4) Restart your device. (5) Uninstall and reinstall the app. If the problem persists, contact our technical support at support@rajagamesz.com with your device model and OS version.

First, wait up to 60 seconds for the OTP to arrive. Check that your phone has network signal. Try requesting a new OTP using the "Resend OTP" option. If you're on DND (Do Not Disturb), OTP SMS may be blocked — contact your telecom operator. If the issue persists, contact support@rajagamesz.com.

Yes. RajaGames operates legally in India. Skill-based games are exempt from gambling laws as confirmed by the Supreme Court of India. We operate in compliance with all applicable Indian laws. However, our services are not available in states that specifically restrict skill gaming: Assam, Andhra Pradesh, Nagaland, Odisha, Sikkim, and Telangana.

The minimum age to use RajaGames for real-money games is 18 years. We verify age during the KYC process and immediately close accounts of users found to be underage. Any balance in such accounts will be refunded to the payment source.

Yes. Winnings from skill gaming are taxable in India. RajaGames deducts TDS (Tax Deducted at Source) as required under Section 194BA of the Income Tax Act. You are also responsible for declaring your gaming income in your annual tax return. We recommend consulting a tax professional for personalised advice.