💳 Payments & Wallets
👤 Account & KYC
🎮 Games & Tournaments
📱 Technical Issues
Support Hours & Response Times
24/7 for registered users
Response: Under 2 minutes
Mon–Sat, 9AM–6PM IST
Response: Within 24 hours
Mon–Sat, 9AM–6PM IST
Response: Immediate
Before Contacting Support
Please check our Frequently Asked Questions (FAQ) page — most common questions are answered there and you'll get an instant resolution. If you still need help, gather the following before contacting support for faster resolution:
- Your registered mobile number
- The transaction ID or game ID relevant to your query
- A screenshot or screen recording of the issue (if technical)
- The date and time when the issue occurred
Grievance Officer
In accordance with the Information Technology Act, 2000 and applicable consumer protection regulations, we have designated a Grievance Officer:
- Name: Grievance Officer, RajaGames
- Email: grievance@rajagamesz.com
- Response time: Within 15 working days